How do I contact fit track customer service?

How do I contact fit track customer service?

We're sorry we can't provide any help there, but hope you find your answer here! The fit track website and any emails we send to you are for promotional purposes only, so should not be used for health reasons or medical advice. Please always check your user manual before using any fitness tracker.

We are sorry but we are no longer taking fit track orders due to a loss of support from our manufacturer. This means the support team at Fit Track have to look after the many customers currently using fit track on an everyday basis, as well as existing orders placed in previous years.

If you have any questions regarding an existing order please email us at and we will be happy to try and resolve them. If you have any questions relating to fit track in general you can visit the Fit Track Support section.

When I first downloaded the app I didn't know what they meant by "personalized", so I asked them for an explanation. They told me it just meant they would customize it for me, I've never had it. I have a few of their things now so is it customizable from now on?

How do you get fit track to tell your sleeping duration and then wake you up in the morning? I love my fit track but can't figure it out to be able to tell how much sleep I'm getting and when it needs waking me up to go to work. Help! I have a fit tracker that I'm loving, but I wanted to replace it with a new fit tracker which has heart rate monitoring. That's not available for my tracker. Will my tracker work with any heart monitor (like a chest monitor) that is available? What brand/model is best for heart rate monitoring?

I was interested in the Fit Track Heart Rate Monitor. I got a reply back a few months ago and asked about heart rate monitoring for an hour. The reply said the unit did not have a sensor, and it was best to have something like a chest device. So if I want heart rate monitoring will a chest device work with a Fit Track?

You need a heart monitor with a chest strap, this should not interfere with your fit track app and it doesn't need to be wireless.

How do I connect my FitTrack to Google fit?

Once logged in with Google, go to: Settings > About your activity > Android ID, sign in again.

Once you're signed in you should be able to see your Fitbit in the Fitbit application. From there, simply follow the steps to sync.

Do I need to do anything to my phone or tablet to sync my data with Google Fit? Doing this is entirely optional but not all smartphones and tablets are setup for Google fit. To get your data from your device: If it has an i-nal app such as Fildroid, Fitsense, Fitboard, MyFitnessPal or Workout Pro: Launch it, tap Settings and turn on the Data Synchronization at the bottom. In Fildroid select "Sync my data". Turn on "Enable GPS Data" in the lower right hand corner of Fildroid and tap "Sync". In the Fildroid icon that appears in the notification bar, select "sync & upload". Go to

Log in to the account you used when connecting your Google Fit account. If prompted, authorize access to information in the app. Sync Now! - Once your data is imported, tap Done at the top right of the dashboard and choose Sync next step. If it has an o-ther non-Google application that supports "Fit Data": Go to your settings> Security> Apps with unknown sources> "Allow apps from this source". And then. Download and install Fildroid (available via the play store). Launch it, select settings>Sync>Add data source. Select Google fit. Select OK. You can now see if your GPS is switched on, and enable it and allow location services, as shown in the images below. It won't sync any data until this happens. You'll also find your data in "Fittracker"; Fildroid will display your data after it has been transferred.

You'll still need to be connected to the internet and have your device with an active account in Fildroid for your data to sync correctly. Do I need to keep my fitwatch connected all the time?

How do I connect my FitTrack to my Iphone?

First of all, you will need an Iphone.

We do not recommend using any other phone as the FitTrack App requires the Iphone to work. Then go to the Iphone and download the FitTrack App from iTunes. If you already have the app on your Iphone, then simply press the green download button to install the app.

Once the app is installed, go to the Home Screen of your Iphone. Find the icon for the FitTrack App and tap it once. Then tap the "Connect" button. The FitTrack App will then scan the barcode on the back of the tracker. If it recognizes it, it will tell you so. If it does not recognize it, you can enter the code manually or connect the tracker directly to the computer using the USB cable.

Follow the instructions to get started! How do I set up my Garmin forerunner 405? First of all, you will need a computer, Garmin Forerunner 405, and Garmin Express. Download the Garmin Express App from the App Store. It is free and is compatible with all Garmin products.

Once you have downloaded the app, open it on your computer. On the left side of the app, you will see "devices". Select "Garmin Forerunner 405" and then tap "Setup".

On the next screen, tap "Next". You will now see the "device options" screen. Tap "Next" on this screen.

You will now be in the "Device Options" screen. Tap "Go to the device manual". The Garmin Forerunner 405 manual will open. You will now see the "user manual". You can now navigate to the section of the user manual that corresponds to the instructions you need to follow. How do I set up my Garmin Forerunner 405?

What apps does FitTrack work with?

FitTrack is designed to work with your favourite fitness apps such as Runtastic, Endomondo and Runkeeper.

If you don't see your app listed, please contact us by email or through the "Add your app" tab on the FitTracker page.

Does FitTrack support all Android OS versions? Yes. Support for Android OS v4.0 (Ice Cream Sandwich) and above. Please note that some of the apps we support (such as Endomondo) do not fully support Android OS versions below 4. If in doubt, contact us by email or through the "Add your app" tab on the FitTracker page.

FitTracker for iPhone / iPad. Does FitTracker work on iOS? FitTracker is available for iPhone/iPad. Is FitTracker free? No. FitTracker is not free.99. To get access to all the features, simply register for a free account at

FitTracker for Windows Phone. Does FitTracker work on Windows Phone? We currently support Windows Phone 7.0 (Mango) and Windows Phone 8.0 (Apollo).

How can I add my device to the FitTracker database? When you first install FitTracker on your phone, it will show you a list of apps and accessories. At this point, you can press the "Add this device" button in the top right corner to add your device to the FitTracker database.

If you don't see this button, check the Settings screen. If the device does not show up in the list, check the "Enable offline mode" option.

FitTracker for Mac. Does FitTracker work on Mac OS X? FitTracker is available for Mac OS X 10.5 (Leopard), 10.6 (Snow Leopard) and 10.7 (Lion). It has full support for iPhone/iPod touch, iPod nano and Android devices. It can also be used with iPads.

Does FitTracker work with the Mac-based Runtastic Pro GPS app? As of v4.0 of Runtastic Pro, Runtastic now works in an offline mode with FitTracker.

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