What are the complaints about lifelocks?
I'm thinking of getting a Lifelock, but I've been reading about a number of people on the Internet who seem to have been completely unhappy with them.
The basic complaints seem to be: Poor selection of items. Inconsistent, and sometimes confusing, sizing. Barely-functional. Very pricey. Not as quick as some of the other brands that they're replacing. Unable to get replacement/replacement parts for things like batteries. There's also a lot of confusion as to how and when to return the seal; this seems to depend on which model you have, as well as the country where you're located. What are your experiences with Lifelock locks? What are your impressions? Replies to This Discussion. Our locks have been great so far and are replacing all our exterior door locks now that they have an in-car option for us. I'm also really impressed with the "in-car" model. I mean I really like my car but I do not live there so I don't like putting up with something just because I happen to like it. I really like the idea that I don't have to leave the vehicle, I can just unlock the doors and go.
I am a bit disappointed though, they don't offer any "real" locking mechanisms (like deadbolts or push pins) inside the vehicle. It's more of a convenience option for me but a little disappointing that I can't lock the doors manually.
I have several friends with Lifelock locks that love them and have had zero issues with them. Not sure what you mean by the size of the seals, but their sizes are consistent across the board.
A friend of mine had a set of keys, etc. Stolen out of his car - he'd been without his phone for an hour (he was at a restaurant with friends, who went to use their phones), while he was waiting for a call to come in from his wife, and when he got home, he went into his car and a few seconds later someone came around and took the Lifelock from his console. I'm always a bit skeptical when I hear about things like this, but they definitely did not take anything else in his car, and the Lifelock was still intact.
Is LifeLock identity app safe?
Last Updated Dec 26, 2025 05:05 PM EST.
LifeLock is the biggest identity theft protection service company that's been in the news lately. They say they are the world's largest in protection against identity theft and in their advertising they claim to have over 3.5 million customers. Is this company worthy of your purchase? Click here to read my review.
This post about LifeLock vs CyberGuard seems to be really popular. We also know from our own readers that they get quite a lot of complaints, so we feel it is important that they were able to give us feedback on their identity theft monitoring.
The Identity Theft Monitoring Company. If you want protection against any sort of identity theft from anywhere, you need to pay this company called CyberGuard. CyberGuard offers a very extensive line of protection against identity theft. From the outside they look professional and have a great reputation; they even appear to have an office in San Diego, California. That's where they're based. We found out who runs it by contacting someone from LifeLock.
What is LifeLock? I looked at all the reviews on Google to see if there were any bad reviews. I would call a company with only one negative complaint that says 'it didn't work for me' or 'it never got done' pretty bad. That means that they had a ton of complaints, but were unsuccessful trying to correct their problems. Those are some not so pleasant reviews. For example, one man was told his number was out of service. He checked his number and it wasn't out of service; he just hadn't put a calling plan on his account.
If you search Amazon you will find plenty of customer reviews of lifelock. The vast majority of them say the service did the job it was promised to do.
You can see that these reviews seem very positive for this company. You should always look at the comments at the bottom because it gives you an inside look on the customer service. It is common to get one reply after 100 replies of the same kind. In those cases, the only reply usually comes from a company employee. He or she will try and answer you even though the reply may not always end up in the right direction.
However, some companies don't have any comments for their product online.
Did the LifeLock guy get his identity stolen?
Yesterday morning, I got a notice from my bank that my personal checking account had been compromised.
It seemed to me that there was a very good chance that the source was LifeLock, but I didn't really know for sure, and I certainly wasn't in a position to investigate, having spent the entire evening watching the news coverage of Hurricane Sandy and its aftermath.
The next day, however, I saw this story, which claims that LifeLock had the identity of an elderly woman on file and sold it to criminals. Now it seems I can't figure out whether or not the story is true. What are your thoughts? Do you think it's true, and what are your sources for knowing that it is? Is this a new strategy for LifeLock? I don't know if I'm being cynical, but it certainly seems to me like a scheme to make money.
UPDATE: For what it's worth, I've just heard that LifeLock has settled with the woman in question, in which it agreed to pay her for the cost of the fraud plus whatever she would have been able to recover from her bank. This still doesn't clear up the matter of whether the story is true, but at least the issue of whether LifeLock made money out of this is settled.
Comments (33). I'd like to say for the record, that my comments here are NOT intended as a response to those who believe life lock should be brought to court for selling identities (I did take a look at the site, didn't purchase anything, and have no idea whether they even sell identities), but to those who may think that LifeLock is some kind of monolithic evil (which they clearly aren't). I have been a subscriber since they opened, and have had only good things to say about them.
I do feel sorry for this poor woman. The fact that the thief was able to access her account without any verification or additional information is pretty bad, but the way I understand it was someone used her account number to access it, so it sounds like the thieves had her account number anyway.
Also, the article makes no mention of whether or not the thief was able to have access to the account by using a legitimate name.
What does LifeLock identity do?
LifeLock's identity theft protection services ensure that you are always protected and can help you protect your identity and prevent identity theft.
A LifeLock Identity service also provides:
LifeLock identity Theft Protection is a comprehensive service designed to help keep your credit, bank and government records secure. It is easy to use and works with all major institutions. The service is fully compatible with existing software and offers the added convenience of a mobile app. Your LifeLock identity theft protection plan includes identity theft monitoring, which helps protect you from identity theft while making sure you don't miss any important alerts or updates.
Your financial details are hidden and secure. You can add and delete credit cards and financial accounts at any time. Your bank and credit reports are regularly checked for any suspicious activity. If you do find any unusual transactions, LifeLock notifies you and gives you the option to correct the situation before it's too late. Your LifeLock Identity Theft Protection Plan is designed to help protect your identity and prevent identity theft. You can enroll at any time and your identity is monitored at all times, even when you're offline.
Identity theft happens when someone wrongfully uses your personal information without your consent to commit fraud. Most victims of identity theft can expect to be on the phone with at least one credit card issuer for at least a week, waiting for a bill they can't pay. Some victims spend months dealing with the damage and have trouble getting credit cards or mortgages renewed. The consequences are worse if you're using the victim's Social Security number.
Identity theft isn't just a victim problem; it's also a perpetrator problem. Once they steal your identity, the identity thieves use it to obtain credit cards and money. Some of these identity thieves even obtain a false birth certificate. If you suspect that your identity has been stolen, immediately check your credit report, take steps to lock your account and change your passwords.
Protecting yourself against identity theft is easy to do and most identity theft protection plans offer free monitoring services. Once you've enrolled in an identity theft protection plan, a LifeLock representative will contact you by phone to verify your identity. From there, you'll receive a text message every 30 days that allows you to check your credit report, and a LifeLock Identity online portal that allows you to add or delete credit cards, change your passwords, and view your credit report. You can also add or delete your financial accounts.
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