How do I search for a product by barcode number?
Do I go to Search?
Then you will see an entry field for Barcode. Or do I go to the product in the product list? Then you will see an entry field for Product/Item Code. You can copy and paste directly from the search results page or click into the field. I searched by Barcode but the Barcode number didn't appear. This could because of the barcode is a number or alphanumeric string or it might be a product barcode (product/item code). Barcodes may have spaces so it is good practice to search for exactly what you want.
Click into the field and re-enter your barcode if it is a number. I cannot see an option to copy a scan to my clipboard when I enter an image using Scan & Save? Go to the Scan & Save page and select 'File format'. If that doesn't work try setting your file format to 'JPG', 'PDF', 'TIF', or 'PNG' (depending on the browser). If it still doesn't work check your browser settings to make sure they allow file uploads.
My product is not in any of the online product lists - what should I do? Check the search result. You might need to clear the cache from the products page first if you cannot find it.
Is there any way to scan barcodes without a camera? If you use the free version of Acros OCR Barcode Reader, it can read barcodes without a camera. Please note this only works on mobile.
Can I send a file to you for you to scan? There are several places to scan barcodes: On the main website homepage when you are searching for products by barcode. Once you download the free or pro version of Acros OCR Barcode Reader, you will be able to scan anything. On iPhone or iPad, you can open the app's file manager and just copy and paste the file into a document. On Android, drag and drop the scanned image into any text editor.
How can I check my barcode details online for free?
I have an unknown barcode printed on my products and I want to know what it is.
Is there any way I can find it online without having to go to the store and buy a scanner to scan it? Usually when printing your own barcodes, you get the option of not having the unique ID and no way to search for them after you are done printing. But, you can find them online.
The code you need is the product code, which is available from the manual. Usually at the back of the manual (or somewhere near the beginning) you will see this: The product code is printed on the label side of the package and the data is found in the table of contents. This data is used to identify the package.
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