How do I update my Netflix payment?

I bought a season of Family Guy.

My Netflix app shows I have more than 1 season of the show but when I go to pay for the rest of the seasons, it tells me I'm almost out of money and can't update my payment. Can anyone help?

My wife and I just subscribed to Netflix a few months ago and decided we wanted to watch some older TV shows. I was planning on getting Season 1 (which is around 10-15 minutes long) of The Office but I couldn't find it. All the episodes are there but when I go to add it to my queue, I click Update your payment and it doesn't do anything. When I click it again to refresh, it tells me that my account is nearly out of money and I can't update my payment. I tried contacting Netflix support with no luck. Do you think they have the show online somewhere? I don't want to be charged an extra fee or anything. Thanks!

How do I cancel my Netflix service and move to Hulu? I have only used Netflix once, to watch The Notebook, as part of my cheat way of watching the movie and am looking to cancel. I have a Comcast service (I was previously on Verizon FiOS, moved from Canada and never moved back), and I am not connected to any wifi access points. There is wifi access in the house, but it is either password protected (which makes my life difficult when trying to access these wifi hotspots - I cannot tell if it will work without putting in the password first), or very slow. How should I go about canceling this Netflix account?

My husband and I signed up for Netflix. We both have accounts for movies, sports and comedy (we aren't big fans of the other channels). In our search for movies (since we aren't a huge sports person), we discovered that the show Family Guy is popular among our friends. We thought this show was pretty good. It is rated family-friendly according to the MPAA, with a TV-14 rating (which is usually for PG).

How can I manage my Netflix account?

If you're looking to view or cancel Netflix online, we have a dedicated page on this site for this purpose.

For mobile users, visit the help section of the app and tap the menu button in the top left corner. Click on support from the menu that pops up and then scroll down to How can I change my account? To check your current viewing options, tap the My Account tab at the top right of the screen and then click Watchlist in the menu that appears. If you are looking for additional ways to manage your account, there is also a link at the top of the app that says Account, but you need to first select a Netflix account to get there. From there you will find options to edit billing info, payment methods, and more.

For more questions about the service or to report issues you're having, go to our support site. You can also try submitting an Help Desk ticket here on the website, if you haven't done so already.

As for why I can't watch something on Netflix anymore? We recommend subscribing to TV shows and movies to your plan on their premiere day. This way, you'll have instant access to any content available on the service at that time.

On the other hand, if you don't mind waiting for a week or so, you can skip right to the next episode of your favorite show. If you want to subscribe to content on a later date, you can always do so via the TV page on your account page. If you have a Roku streaming device and haven't done so already, you'll want to log into your account via the Roku. You can also watch TV shows and movies from the Roku Channel store, which can be accessed by tapping the channels button and selecting Add a Channel from the list that pops up. Once it's added, simply type in Netflix in the search bar, and then tap the arrow in the center of the box to find Netflix.

What is the Netflix mobile app?

How do I log into my account on Netflix?

When you sign in for the first time, you can choose which account to use for your Netflix experience.

Choose My Account (the blue bar), then choose Login and Sign Up. You'll need to input your email address, birth date and password. Make sure your email address is correct, as that's where you'll receive important information about Netflix.

If you haven't set up an account, this is your chance to get started. It will let you create your own username and password, and also provide you with a few handy tips on how to get the most out of your subscription.

How do I upgrade my account? This feature is only available to new subscribers. If you decide to upgrade at any time, you'll have the option to upgrade your subscription plan or cancel your current plan. Just keep in mind you'll lose the added features of your current plan.

What can I watch on Netflix Canada? This country is home to the largest selection of TV shows and movies on Netflix. With nearly 15,000 movies and TV shows available on Netflix Canada, there's bound to be something for everyone. What are you waiting for?

How can I tell what's playing on Netflix Canada? At this time, Netflix doesn't have a public guide to tell you what's currently playing. If you want to keep up to date with what's on, you can always visit our site to see what's available at this time.

Is Netflix streaming available in my area? Netflix is available in nearly all areas of Canada, except for Quebec. Our streaming services don't currently reach the provinces of Prince Edward Island, Newfoundland and Labrador, and Nunavut.

Can I watch Netflix on my computer? Yes. From any browser window, simply navigate to Netflix.ca and select the movie or TV show you want to stream. If you want to browse for some other titles to enjoy, scroll down to the Entertainment section, and you'll find thousands of titles you can check out.

Are Netflix apps available on my mobile device? Yes, you can view the Netflix app on your phone or tablet, to find what's available to stream right now.