How do I get a refund from Rakuten Viki?
No one will be happy when you're not happy with what you're getting.
For starters, you could write the entire store back to Rakuten Viki with a polite request for your money back. You can also try and seek out a refund through your own carrier (like eBay) if the product wasn't what you ordered.
Unfortunately there is no known way to get Rakuten Viki refunds. If you're unable to resolve your issue with Rakuten Viki, take it up with them directly by writing a letter.
Does Rakuten refund?
Is the Rakuten Gold Program for newbies?
Yes, Rakuten does refund. You can read more about the refund process in our post on Rakuten Customer Service and Refunds.
If you're not sure if your account is eligible for a refund or not, check out the Rakuten Support article on Can I get a Rakuten account refund? No. The Rakuten Gold Program is exclusively for people who are not familiar with Rakuten and who don't know what Rakuten is or what Rakuten means.
Rakuten Gold Program: Exclusive for Newbies Who Don't Know What Rakuten Means. You can use the Rakuten Gold Program only if you don't know what Rakuten is. Your subscription will be cancelled if you have previously been a member of the Rakuten program.
The Rakuten Gold Program for Newbies has some perks but there is no requirement to use it. If you have questions about Rakuten, just enter Rakuten.
How long is the Rakuten Gold Program good for? The Rakuten Gold Program is good for 1 year. It's a one time purchase with a 1 year subscription period. This means that once you've subscribed, you have 1 year to use the platform.
What are the advantages of using the Rakuten Gold Program? You don't need to make a deposit to start buying ebooks with Rakuten. You can easily choose your payment method and use Rakuten Payments. You get an Rakuten membership. You get a free Rakuten.com ebook with your first payment.
You get 100 Rakuten points for your free Rakuten.com ebook (if you have not subscribed before).
Note: The free Rakuten.com ebook will expire after 30 days of your subscription start date.
How much do you pay for your subscription to Rakuten? There are three tiers.40 per month (per payment method).10, you have unlimited Rakuten.com purchases for life.
How do I cancel my Rakuten TV subscription?
You cancel your Rakuten TV subscription at any time. Just select the 'cancel subscription' option on the Rakuten TV app (Android/iOS) or go to the account page on the Rakuten TV website. Please note that you must have a Rakuten ID in order to cancel your subscription. To find your Rakuten ID, click the 'My Rakuten' button in the Rakuten TV app and then look under 'My Profile'.
If you are a Rakuten ID holder, you can use the following steps to cancel your subscription: On the Rakuten TV app (Android/iOS), go to the account page by clicking the 'My Rakuten' button, and then click the 'Manage your subscription' button. Click the 'Delete my subscription' link. Enter the cancellation code you were sent by email. When you enter the cancellation code, you will be automatically logged out of the Rakuten TV app. If you do not have a Rakuten ID or have forgotten your Rakuten ID, please follow the steps below to cancel your subscription. On the Rakuten TV website, go to the account page by clicking the 'My Rakuten' button, and then click the 'Manage your subscription' button. Click the 'Cancel Subscription' button. When you enter the cancellation code, you will be automatically logged out of the Rakuten TV website. I've cancelled my subscription, what now? You will receive an email confirmation that your subscription has been cancelled. In order to cancel your subscription, you must be logged into your Rakuten ID. If you cancel your subscription without being logged into your Rakuten ID, your cancellation will be reverted at the end of the next billing cycle. Please note that your subscription can be automatically renewed within the next seven days if you have not canceled your subscription before the end of the next billing cycle.
How can I change my payment method? You can change your payment method at any time. You can change your payment method from the payment page within the Rakuten TV app.
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