Who are the typical users of IPVanish?

Does IPVanish support mobile devices?

No, IPVanish mobile devices are not supported at this time.

Is it possible to configure IPVanish to only route ports 80 and 443?Yes. In the VPN configuration, navigate to "Advanced Options" and use the options to add a rule for the specific port you want to route (ports 80 and 443).

What is the difference between IPVanish and ExpressVPN?IPVanish and ExpressVPN are both virtual private network companies that provide end-to-end encryption with dedicated servers in multiple data centers across the globe. With a VPN you can connect to any of the virtual private networks and securely surf the web. Both providers are also known for offering generous sign up bonuses and for consistently providing premium quality service.

What is the difference between a tunnel and VPN?Tunnels are simply private sessions connecting you directly to the internet over the VPN providers secure connection. The tunnel is then terminated at the provider's edge server, and it is their responsibility to make sure the Internet Service Provider is not snooping on your encrypted session. When using VPN, it's the responsibility of the VPN provider to ensure they only allow you to connect to their tunnel, which then terminates at their servers and only those connections. Your data is secured from end-to-end at all times.

How much does the VPN cost?95 / month. IPVanish offers both packages that are ideal for people seeking simple unblocking, as well as full featured premium solutions. Our most affordable plan allows you access to select entertainment, sports and social networking websites while allowing some basic usage of your favorite social media tools like Facebook, Twitter and Instagram.

Does IPVanish sell devices, or only provide a web based client?We sell and ship our own branded IPVanish VPN client. We also sell our own branded IPVanish Mobile VPN apps and are in the process of adding additional software and accessories for even greater connectivity and security. We sell everything through our store.

Does IPVanish encrypt traffic while it travels through the internet?Yes, data traveling through IPVanish's tunnels will be fully encrypted using industry-standard AES encryption. All traffic is carried using UDP encapsulation, allowing it to be routed through all forms of internet traffic, including proxies, ad servers, firewalls, antivirus systems, intrusion detection/prevention systems and ISP's.

How do I cancel my IPVanish subscription?

Our Customer Service team is online Monday - Friday 9 AM - 7 PM Eastern. During business hours, you can call us at 1-866-407-4666. After hours, please send us an email using our contact form.

It's really easy to cancel your IPVanish service. Just go to the web page for your IPVanish account and follow these steps: Open your IPVanish web page in a web browser like Internet Explorer or Chrome. Click on your username in the top right corner of the page. Click the gear icon in the top right corner and select Account. Go to the Settings tab. Scroll down to the Cancellation section. You can click on the button "Cancel Subscription" or choose another option like "Pay Bill". For help with your email account, please see our Help Center. How do I change my IPVanish email address? If you want to change your email address associated with your IPVanish account, just go to the web page for your IPVanish account and follow these steps: Scroll down to the Email Address section. Make the changes you want, and then click the button "Save Changes". How do I change my IPVanish password? You can also change your IPVanish password by going to the web page for your IPVanish account and follow these steps: Scroll down to the Password section. What happens if I get a new IPVanish email address? If you get a new IPVanish email address, it will be used as the Primary email address for your account.

Why can't I log into my IPVanish account?

I've tried everything. I'm trying to connect to my IPVanish account but it won't let me in. I'm trying to use the username and password from the user guide but that doesn't work. I have tried changing my username and password to new ones, but still nothing. Is there something I'm missing?

The reason I ask is because I know that the website that allows you to create a password is the ipvan.com website. The ipvan.com website is different from the website that allows you to change your account information. The latter allows me to change my username and password and add new email addresses, but the former won't let me in.

I was able to do this once before with my ipvan.com account, so I know I'm not doing anything wrong. But it won't let me in. I know that the IPVanish website is the same as the ipvan.com website because when I changed my account information to my new username and password, it gave me a link to the website that lets you change your account information.

I can also change my IPVanish username and password by going through the website. So I know that it's not a problem with the IPVanish website.

I am wondering if the problem may be related to having a "Premium" plan? You have to have a "premium" plan to change your username and password. You can find the answer to your question by contacting IPVanish Customer Support at I would suggest not calling for help first on a Monday since there are usually lots of people trying to get help on a Monday. In the support menu, select the link labeled "How do I reset my username or password?". This will allow you to reset your username and password to a "premium" plan. You will then need to change your username and password on the ipvan.com website and then login to IPVanish and change your IPVanish account information.

How to contact IPVanish?

Click the Manage your VPS button on the right side of your VPS page, and select Edit Settings. Scroll down to the bottom of the page to find External IP. Click Edit Settings, input your external IP and select Save. NOTE: This is your public IP address. If you want to change this, click Edit Settings and select External IP, change the value and select Save.168.0 102 Bcast:192.255 Mask:255.0
UP BROADCAST POINTOPOINT RUNNING NOARP MTU:1500 Metric:1. RX packets:17483573 errors:0 dropped:0 overruns:0 frame:0. TX packets:8693959 errors:0 dropped:0 overruns:0 carrier:0. collisions:0 txqueuelen:1000. RX bytes:2047992707 (1.9 GiB) TX bytes:1207769062 (11.7 GiB)
Interrupt:17 Memory:f7e00000-f7e3ffff. eth1 Link encap:Ethernet HWaddr 00:0c:29:d2:fc:8b. inet addr:192.

Why is IPVanish not working?

If you are wondering why your order is not working, we recommend that you call support at 1-866-592-0408. How long will it take to deliver my order? It usually takes 5-10 business days for you to receive your package if the size of your order meets our minimum order requirement, 3 to 4 days if your size falls between the first and third quartile and 7 to 8 business days if your size falls between the third quartile and seventh quartile. For orders placed on Monday to Thursday before 3:00PM, there is an additional 3-4 business day cut off time. Friday orders placed before 3:00PM have an additional 1-2 business days cut off.

What shipping options do I have? Orders come directly from the company. We only have two shipping options: Standard Service 2. Expedited Service Standard Service - Orders received by 3:00PM Monday through Friday (excluding holidays and weekends) usually ship out the same day and delivered within five business days. If you are ordering a large amount of items we recommend this shipping method.

Expedited Service - Orders received by 3:00PM Monday through Friday (excluding holidays and weekends) usually ship out the same day and usually arrive in two business days. You can select what days of the week the items are shipped if placed before 3:00PM on Monday through Friday, we will send the items on that day but the shipping options will be unavailable until the day after your order is placed. We cannot guarantee shipping times if you leave your order in a specific time frame. Orders placed on Saturday or Sunday after 3:00PM will ship out the following Tuesday unless the following Thursday if you are placing a large amount of items.

If you receive a shipping notification that you need to pay to pick up the item(s) you have purchased before picking them up at one of our stores or local locations, be aware that the item(s) could be at your selected store or location. We can change which location(s) your items will be shipped to, so make sure you get the address right. If you are placing an order for multiple items, they will all be shipped together to the address provided.

What are the cost of shipping?

Who are the typical users of IPVanish?

IPVanish is marketed toward the "average" user. That is, you're not going to find people coming from a corporate environment or IT department that are trying to hide something on their network from the prying eyes of the IT department.

What about children, are they allowed to use IPVanish? IPVanish is safe for children and has no filtering or age restrictions. If your child has a parent/guardian account with us, you can share your logins and the device your child uses to connect to the Internet with them. Your parent or guardian will then be able to see and manage what your child is doing online. You may also have your own account with IPVanish, but in any event, you will be able to manage and control what your child does online.

Can I keep my ISP out of my bill? You can choose from three different types of services: The first is our "Personal" service. This is our basic, free service that allows you to connect up to 5 devices. You will still have to pay for the traffic you generate.

Our "Ultimate" service is our most expensive, but it's the best all-around. With this service, you have full access to VPN servers located all over the world. Each device you connect to the Internet with is completely secure. No one can see your web browsing history, web pages visited, or even see that you are using a VPN.

Our "Premium" service is our most expensive and is tailored to what you want. You get full access to VPN servers located all over the world and we can configure your specific needs. We even offer our custom DNS service, so no one can see that you are using a VPN. You can get the best of both worlds!

You can even setup advanced monitoring features like logging, reporting, and more to make sure everything is running smoothly. Can I run VPN software on my home computer? If you need to use a VPN on your home computer, be careful. If you are logged into the internet when it's time to install the software, it will remove all your settings and preferences from your browser. This means all your bookmarks and search engine settings are gone. You also won't be able to have any kind of data sent through your router without your permission.