Can you use Mullvad for free?
No, we cannot.
We also do not offer free trials for customers. What if you forget your password and cannot connect because of lost service, you or your account are suspended for suspicious activities or for whatever reason? These situations are simply something that we just don't want to have happen to our users. A trial is the only way to access the service without paying.
What can Mullvad provide that others can't? Mullvad uses the free DNS services provided by Cloudflare and Google, both of which are known for providing excellent security of DNS services. Mullvad is in a good position to provide a secure DNS service as we are using all 3 major free DNS services. Cloudflare offers free users the option to connect to the service even when out-of-network, and Google offers unlimited queries to Cloudflare, whereas many other companies have limits on their services. All of these services have a high standard of customer service and support.
I use another DNS company. Can I still use my account? Yes, you may continue to use your existing account. However, any new connection will be a separate, new account. There is no transferrable ownership from the old account to the new one.
I signed up earlier and got my IP address already, do I need to register again? Your account will be completely unaffected. The only thing that might change is that you will have a new IP address.
Can I use more than one host? We support one IPv4 host and IPv6. If you want to use more than one, you must create different accounts for each one and switch the account when connecting to that server.
Are you worried about a DDOS attack? Our servers in Sweden and Norway are protected behind an ISP-based network filtering system with extensive traffic restrictions. This filtering makes it nearly impossible to attack a DNS service by flooding it with fake traffic, while making it very hard to attack an actual DNS server directly. The system requires manual intervention when a malicious attack takes place, but it effectively stops such attacks.
If Mullvad doesn't have an option to connect to my current IP address, what do I do? You should immediately create a new connection and login as it should be free.
Is Mullvad legal?
Mullvad is a VPN provider that specializes in securing your data, privacy and internet connections.
It provides you with a way to access blocked content, such as the Pirate Bay, which makes it an important tool for you. Mullvad also features security applications for Mac OS X and Linux operating systems.
Does Mullvad use anonymous proxies? Mullvad does not utilize any sort of proxy. All of the IP addresses shown on your Mullvad dashboard are valid and authentic.
What is the difference between the Mullvad Free, Mullvad Pro, and Mullvad Ultimate plans? Mullvad Free is the free plan. It comes with 200MB of monthly traffic. It allows one connection per IP address. It's available for Windows, macOS, and Linux.00 per month. It includes unlimited traffic for an unlimited number of IP addresses. It includes unlimited bandwidth for your users and includes cloud hosting for data backup. There are no installation requirements.
How do I purchase a month's worth of VPN service? If you are purchasing the service for the first time, it's easy to buy directly from Mullvad. If you're looking to upgrade to the premium plan, you'll need to contact customer support. When you create a subscription or upgrade subscription, you can choose your country. This determines how many IP addresses you can have. Your subscription lasts 30 days.
I see that some options are only for a one-time purchase. Is this option for the premium service? No. Your subscription can be cancelled anytime within the first 30 days. Once the trial period expires, the subscription will renew automatically and continue until cancelled. Subscriptions require payment by credit card or bitcoin.
Is there a refund policy? There is no one-time refund policy. As mentioned above, your subscription can be cancelled if you want to cancel your subscription.50 refund fee.
Is it safe to pay via credit card? We never request payment via your credit card.
Does Mullvad have an Android app?
Hi, I recently switched to Mullvad because my cable provider wasn't providing me with as much privacy as I needed.
The issue with them is that they don't have Android apps. This means that they will never get the support the mobile apps get, for example they lack a chat client, or maybe even an in-browser VPN service. With Google Play, all app developers are bound to make their app available for everybody. With Mullvad and its low market share, it wouldn't be surprising if that won't happen.
This is kind of important because the mobile version of Mullvad is completely different from their desktop and Android version. Mobile users need a mobile version that actually works, they won't go out of their way to use an Android mobile version just to try it out.
Anyway, I'm not against them focusing on Android instead of Linux or macOS or any other OS. I also see that Linux and other distributions are becoming more popular. Maybe a new generation of mobile users will grow up liking Mullvad better than the older generation of Mullvad users? But we shouldn't limit ourselves that much. I'm not here to rant about Mullvad and how wrong their business model is.
What does it look like nowadays when you want Mullvad clients? If you look at what I said above, all Mullvad has available to its Android customers is some weird VPN app from third party developers. You can also install some client, which has the same ugly looks as the mobile one. But hey, both are technically 100% functional, so who cares? Maybe you can find something better from other parties. Well, there is also a standalone client that they released. Yes, that's the one I use, and you can get it from their website or via an APK mirror. The standalone version will install and connect to Mullvad.
What about their web app? They released that as well, but it's really missing something. It just doesn't feel right. It looks great, yet still missing. It's not that the design is bad, yet it feels different. I don't know, because I don't have an Android phone. Maybe, a lot of other users would enjoy the product for this very reason.
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