How do you handle negative feedback best answer?

What is the most common response to negative feedback?

I'm sorry!

While we don't like to hear that, we've all been there at some point in our lives. It's a natural response for people when they feel they've been treated unfairly.

The word 'sorry' has even been added to the Oxford English Dictionary and means 'to say you regret what you did.' However, there are times when saying 'sorry' is a poor way to respond. I'm not talking about feeling sorry for yourself and wallowing in a pity party, but something more serious.

If you've experienced negative feedback in a way that makes you feel upset or unhappy, it's important to have an alternative response that doesn't make the situation worse. How do you react when you're wrong? Have you ever been guilty of something, apologized, and then received more negative feedback? This happened to me last week and it was the worst. I made a mistake, and after that, everyone who knew me had the chance to criticize me.

If you've experienced this, you know how bad it feels. It feels like you're being told you're bad or stupid or ugly, and you're being insulted for it. The best thing you can do is try to be compassionate and understanding towards yourself.

How you react to negative feedback has a lot to do with your personal values and beliefs. If you value compassion and equality, you'll behave differently than if you value competition.

For example, if you truly believe that other people should be treated with dignity and respect, you'll be more inclined to be kind to others, even when you're not happy with what they're saying. Let's take a look at an example. Here's my situation: A coworker said something to me and I took it personally. I felt upset and hurt.

Then, after reflecting on the situation, I realized I was misinterpreting the message because I really didn't believe the person had intended to insult me. I'm not a people pleaser, so I felt hurt that I was being criticized.

How do you deal with negative feedback from your boss?

Do you try and get them to change their point of view?

Or do you tell them off and get on with it? I've written about the latter before - in How to Tell the Boss They Are Wrong and You Are Right and how to deal with negative feedback. So how do you handle negative feedback from a more senior boss? The same principles apply though obviously it's not always the same as dealing with a less senior employee.

Do You Try and Change Their Point of View or do You Tell Them Off? I have a particular problem at work where one of our sales guys keeps getting me into trouble. It's been going on for years and I'm fed up with it. This morning I've had my annual appraisal with my manager. To get straight to the point - he thinks I'm stupid because I don't use my mobile phone (I work from home so I can't be on the phone), I don't read job specs (I'm not interested in what's involved and don't want to be bothered) and I've got a bad attitude (again because of the mobile phone! He also mentioned that this kind of behaviour goes against my company values, but he didn't actually say that I was the bad apple.

There are two things I need to take into consideration when dealing with these situations - firstly, I want to know where this is coming from. So when your manager mentions these things I don't take it as an insult - I just think - oh they mean I need to develop a better approach to my job because, I guess, I am not measuring up.

Another reason I may be called stupid is because my manager knows I don't really understand the technology he is asking me to sell. I have a good background in IT and my manager knows I'm good at helping others understand complex systems. I never ask questions because I think it's rude - but I can't seem to do it even if he asks me to. I know it's because I have a poor memory and don't want to look like an idiot because I'm bad at remembering what has already been explained to me.

How do you handle negative feedback best answer?

You don't handle it well because there is a difference between constructive and destructive feedback.


P. M. EckertSep 21 '12 at 18:41

@P.Eckert your example is not about a user asking a question, not about a user giving answer.

MikhailNov 11 '12 at 7:55. 5 Answers.
You have to be very careful with all this kind of "feedback". The reason is simple: in some way (especially when it's written, as opposed to spoken) - the one giving you this feedback is the only one that can understand it - that is: the author. You are just a tool (maybe even an essential one, but a tool nonetheless). If you don't really understand the feedback, you'll most probably change something about what you do - in order to satisfy whoever gave you the feedback - that is: the author.

If you truly can't understand the feedback, ignore it. Don't make any changes until you've understood why he/she is talking to you and how you can change something in your behavior to give him/her better satisfaction.

In more cases, you'll probably want to take some note of it - so that if, for instance, you start thinking "it must be that I make my questions too confusing" (a common "mistake") you'll be able to get rid of it later, when you can explain yourself to the one giving you feedback - and explain that you didn't know that the "mistake" he pointed out was indeed a mistake. Another thing to keep in mind is that, most of the times, the question is asked because there is already someone who is willing to help that person. You'll have to make sure you can give a clear answer without adding an unnecessary burden to the person you're trying to help - that is: without overloading him/her - since he/she is doing you a favor.

Finally, you have to understand that there are two things going on - on the one hand you need to take into account your goal: to make this person satisfied - not to make yourself satisfied. That is: first of all, you have to do what he/she asks you, and only then think of how you can satisfy him/her.

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