How do I contact Hotspot Shield customer service?

Customer support is available to answer questions and troubleshoot any issues you may have.

Use the form at the top of this page to contact us.

Are there any discounts available for Hotspot Shield Premium? Some of our customers enjoy a discount on Hotspot Shield Premium. We work hard to maintain the same level of customer service we offer when you purchase a license for our software at full price. But we do offer discounts to make Hotspot Shield Premium more affordable.

Learn about Hotspot Shield Premium discounts, like our free monthly upgrade plan. Is there a way to automatically renew Hotspot Shield Premium subscriptions? Yes. To set up automatic renewal, go to your account settings in the dashboard and follow these steps: Click the Manage Account button. Click the Automatically Renew Subscriptions tab. Click Set Up Automatic Renewal. Under the Subscription Details heading, choose how often you'd like to receive your subscription automatically renewed. We'll send you an email reminder 30 days before the current renewal date, so you don't miss out on the discount.

When does your customer support team close? Our customer support team is closed during the weekend. Monday is the last day of the week, and Tuesday is the first day of the following week. This means that the last customer support response will be sent on a Monday. You should not contact us on a Saturday or Sunday.

Are there any discount codes for Hotspot Shield Premium? We frequently run promotions that allow you to save money on Hotspot Shield Premium. We're always on the lookout for ways to make Hotspot Shield Premium even more affordable, so stay tuned! What if I don't know the password for my Hotspot Shield Premium account?

How do I cancel my shield VPN subscription?

I'm looking for quick reply, how to cancel my shield VPN subscription

First, please click Continue on the screen you see. You will see a cancel subscription window with Cancel subscription button. Just click on the Cancel subscription button. Then, you will receive a cancel message about cancelling your subscription in the email of your phone number used to purchase. (You can check it by clicking the link below in your Cancel subscription window)

Is it possible to cancel subscription or stop payment on my prepaid credit? It is very easy and simple. Click the Continue button on the screen you see, and you will be taken to a window asking to cancel subscription. Click on the cancel button in the confirm window, then you will see a pop-up asking to stop payment. Click the cancel button in the confirm pop up. Then you will get a message informing that the transaction of the prepaid card has stopped.

I do not want to get any message from your company, why does it keep sending me some messages from your company? When you open your ShieldVPN application for the first time, or at regular update cycle with ShieldVPN updated to new version, ShieldVPN may need to send some messages to help support your device and software. It includes a list of the messages as follows: Message Name : Help Us. ShieldVPN Update Your Account. Please visit your ShieldVPN app and check on latest version to update ShieldsVPN. Please visit ShieldsVPN Support site and check more details about latest updates. ShieldVPN Settings update. ShieldVPN need to update for security, please check your settings of shieldVPN app. ShieldVPN About You. ShieldVPN will collect information about your shield VPN account and usage. Are there any additional fees that I should be aware of? No extra charge. You will be billed 1 Month free trial and then all prices are based on subscription only.

What payment methods do you accept? You can use credit card, debit card, bank card or paypal to buy shield VPN services. What Payment Options. Can I cancel my payment for shield VPN subscription if it's already charged to my credit card or bank account? No, it's non-refundable.

What to do if Hotspot Shield is not working?

Hotspot Shield VPN is the latest trend for online privacy.

If the idea of keeping your privacy when using the internet intrigues you, then this tool should definitely be on your radar. Hotspot Shield provides strong encryption in an easy-to-use interface. With only two clicks, Hotspot Shield allows for simple one click setup. But if you are not satisfied with the service, it does not have a customer support that's there to help. Hence, if you find yourself stuck with Hotspot Shield not functioning, you will need to contact technical support team. They can provide you with solutions as they do their job.

Hotspot Shield VPN is one of the most popular and well-known ways to enjoy your digital rights to the fullest. However, like most other free VPN providers, it too comes with pros and cons. On the whole, Hotspot Shield offers an intuitive, convenient, and secure online connection. Its security measures are highly efficient and are based on military-grade encryption. The service also provides several features you can use to keep your browsing personal and private. You can check out other free alternatives like SurfShark VPN on our list.

When it comes to security, Hotspot Shield has a solid reputation. The service encrypts your data and secures all data that comes through its servers. It also stores data on different types of devices like computers, phones, and tablets. The entire process runs seamlessly without disrupting your internet connection and speeds. You can easily sign up for a free Hotspot Shield account. The process takes only two clicks and is hassle-free. The service does require a short amount of time, which you can get around with a 30-day free trial.

Get Hotspot Shield Review. The Service - Hotspot Shield vs PIA. One of the main differences between Hotspot Shield and PIA is the level of security. The main goal of Hotspot Shield is to ensure online privacy by establishing safe connections. With only a couple clicks, you can sign up with complete ease. It has a free trial period for all, with or without credit cards, and it runs entirely on Windows and macOS. It uses high-performance hardware for maximum speed and efficiency. The service is known for its quick startup times and is very reliable and efficient in terms of both speed and security. You can select multiple locations, and also pick between OpenVPN and OpenSpotlight.

How do I get a refund from Hotspot Shield?

Here's what you need to know: You can request a refund through the Hotspot Shield website or by contacting customer support.

Hotspot Shield will respond within 48 hours and issue a refund if you haven't started using the product. If you already downloaded Hotspot Shield VPN, you'll need to uninstall it before requesting a refund.

When you first download Hotspot Shield VPN, it will install a Windows icon on your computer and will also add a browser extension. You can remove both of these icons from your computer by following the steps in this article.

Once you've removed the icon and browser extension from your computer, follow the steps below to request a refund. Click the link below to go to the refund process. Enter your name, email address, and reason for requesting a refund, then click the "Submit Request" button. This step is optional; if you'd like to get a refund without requesting one, skip it. Wait for a response from Hotspot Shield, which usually takes two to three business days.