Why is ExpressVPN not letting me sign in?
When logging in, you will see the option to select a server.
If this is your first time visiting, you will be redirected to an ExpressVPN webpage. This is to verify that you are who you say you are.
Once verified, you can move on to choosing a server. Your options are to connect to a random server, a private server (for a small fee), or a VPN-friendly country.
If you want to connect to a specific server, be sure to check the Add and Remove buttons at the top right-hand corner. If you do not see these buttons, or the servers they pertain to, that means ExpressVPN has not yet added that server to its database.
How do I log into ExpressVPN on Android?
ExpressVPN has an Android app, but I don't see anything about logging into the service.
How do I log in? After connecting, select Settings and find where the account is stored. The app can't read any accounts from the ExpressVPN directory, but it can read logins from other sources. To make this work on your phone, you'll probably need to copy a login from the other source onto ExpressVPN's server so that it doesn't fail.
Where is my ExpressVPN directory? It's in the same place as any other logins that you use, usually on the root of your SD card. If you've done something to change the ExpressVPN directory on your phone, you'll have to copy the login from your usual location into that directory.
Where do my ExpressVPN usernames go? In some VPN clients you can search them in the settings panel. On the ExpressVPN site, you can manage them in the My Settings section.
Logging into ExpressVPN doesn't work from some apps like Android File Explorer and File Manager. Is there a way to get around this? If you're logged into ExpressVPN's own servers, you'll be using the web version, but if you're using the mobile client, this will only work on Wi-Fi.e. You can avoid this issue by connecting to ExpressVPN's own servers when possible, or by switching to a different VPN service. Alternatively, you might be able to use the web version if you don't have any passwords set for the mobile client.
Why are websites blacked out for me when I'm connected to ExpressVPN? Many routers let ExpressVPN handle the DNS for your network and connect you to their servers. Sometimes these changes to how DNS works can interfere with websites on your network.
What happens if I try to add more than one subscription? If you try adding another subscription to an active subscription, ExpressVPN will automatically switch over to that subscription. Why doesn't ExpressVPN add a default server list? The ExpressVPN team thought this would be a useful feature, and some people did request it. But you can manually add your own default servers in your client settings.
Can I run out of servers because of ExpressVPN traffic? Because of security concerns, ExpressVPN doesn't let its own servers know which users exist, and no one else can either.
Why does ExpressVPN say unable to create an account?
When I was getting my ExpressVPN I went through ExpressVPN's instructions to sign up for the free trial.
When I got past the Enter your password section, I got into a dialog about creating an account and I filled in everything there. There was a dialog I was meant to answer a question (forgot which one) and after it was answered I got this error:
It just says Your account is unable to be created. My login info for my current VPN (tcp proxy) matches the site's signup information. I tried deleting all cookies and clearing cache on Firefox but that doesn't work.
You are logged in as user@example.com. The error message suggests that the email address is invalid. Please make sure the email you entered during sign-up corresponds with the email you use on the client.
Can I use ExpressVPN on Android phone?
Yes, you can use ExpressVPN on your Android smartphone.
ExpressVPN for Android is available for download on Google Play. It is a version of ExpressVPN Windows app compatible with Android devices. Android ExpressVPN offers the same great security and easy-to-use VPN software as its desktop counterpart. Its interface is specially designed to fit into the screen of a mobile phone.
Can I connect to an ExpressVPN server if it's not in my country? We offer a dedicated service to the residents of any country to access our servers. In case you're using an ExpressVPN server in a country you're not present in, you can connect to this server without having to register for an account. It might still apply other restrictions to access some content or services depending on your location.
Can I connect to an ExpressVPN server located outside my country? Yes, as long as you're not a US resident. In this case, our servers will redirect you to the nearest ExpressVPN server based on your IP address. In case you are a US resident, you can connect to servers of the nearest ExpressVPN office instead of the closest server. Please contact us to learn more.
Can I access websites/services that are blocked in my country? By using ExpressVPN for Android, you can bypass your local government's censorship and you can easily access the Internet. ExpressVPN is a simple, easy-to-use VPN that works on all Android devices, and with a couple of simple steps you can instantly get access to the Internet from all over the world.
What about the mobile app performance? The ExpressVPN app for Android has been tested on several Android devices and worked well. We do not guarantee that your experience will be identical to ours. Performance on your device may vary, so we recommend you download the ExpressVPN app and test it to see whether you like it or not.
How is the ExpressVPN Android app different than the ExpressVPN Windows app? With ExpressVPN for Android, we offer a VPN experience made exclusively for Android phones. Our new app comes with enhanced security features compared to the existing ExpressVPN Windows app. It's fully customizable and includes additional security settings that let you decide how you want your Internet experience to be. This app also integrates with Google Play Music and Google Play Movies.
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