Why is my VPN unable to connect?

Why is my TunnelBear not connecting?

You will need to make sure you set the IP address for the Tunnel Bear application to the IP address of your server.

To do this, follow these steps: Download TunnelBear from and install it on your computer. Select TunnelBear from the "Startup Programs" drop-down menu in the Start Menu. Your TunnelBear account is now up and running! Why can't I connect through TunnelBear? You are not allowed to access your TunnelBear data through any third party system or device. You need to be using TunnelBear to use TunnelBear.

Why can't I see my other devices on TunnelBear? Make sure the IP address of your TunnelBear application matches the IP address of your server. To do this, click Manage and see the IP address for the application. If the IP address of your TunnelBear application is not the same as the IP address of your server, go to the "Setting Up Your Account" section of the guide above.

What are the different network protocols? In the "Setting Up Your Account" section, you will need to enter your TunnelBear username and password. You can also select your application settings (eg device name, user name, etc.) at this time.

You will be prompted to enter your email address in order to complete the setup process. If you already have an existing account with TunnelBear and you wish to change your settings, go to Settings and go through the "Setting Up Your Account" section in the guide above. You can also create a new account if you do not have an existing TunnelBear account. How do I change the TunnelBear device name or IP address? Go to Settings and select the network name or IP address of your TunnelBear application. To add another network device, log into your TunnelBear application with the network name or IP address of your TunnelBear application and then go to Settings again. How do I manage the network ports used by TunnelBear? Your TunnelBear application uses ports 80, 443, 1442, and 1443. TunnelBear uses ports 80, 443, 1442, and 1443. All others use port 1442.

Why can I only see my IP addresses, not my TunnelBear IP addresses?

Why is TunnelBear blocked?

Is TunnelBear on your banned websites list?

TunnelBear may appear on your blocked websites list due to the following reasons: You attempted to access a website using an incorrect URL. Please verify that your web browser has a correct copy of the address book.

We received complaints or evidence regarding your website usage which violated our terms of service. We may choose to issue a block on the entire site at the behest of a legitimate complaint from a customer. We also block sites for content that is deemed to be "low value", such as viruses, malware, spam and scams.

We have evidence that the IP address you used to try to access our website originated in Russia, Taiwan, Turkey or Thailand. We suspect you of accessing our website from an ISP that we have deemed as having "low level" internet filtering and/or "low grade" content filtering. Our team will investigate whether there are good reasons for our suspicion and will take appropriate measures if required.

We receive complaints or evidence regarding unauthorized usage of our website, including (but not limited to) illegal downloads, the use of our website for activities we deem as unlawful, excessive bandwidth usage (hacking or attempts to hack), misuse of our system. For all other issues, please contact us directly via support@tunnelbear. We aim to respond in a timely manner as possible.

Why should I use TunnelBear? Does TunnelBear encrypt my data? Yes, TunnelBear encrypts your web traffic by the WPA2-PSK security protocol, which is the same security protocol used in WPA, WPA2, and most wireless networks around the globe. In the event that your internet connection becomes inaccessible for some reason and your device stops working, your data is protected and can be accessed later when your device is back up and running.

Is it free for everyone? No. TunnelBear offers free VPN services to customers all around the world, but requires a subscription because this makes our service possible.95 per month, but you pay only once and there's no contract.

Is TunnelBear on my banned websites list? If you tried accessing the website from an IP address outside of those in your country, it is possible that you may have been connected to our servers because TunnelBear protects customers who use a device located in the US.

Why is my VPN unable to connect?

We've all been there - having connected to your VPN and it working.

You use the IP address assigned to it for online gaming and suddenly it disconnects. What happens when your VPN cuts out? This is a topic we have all been asked about but, until now, we haven't really covered it in much detail.

So what happens if you get disconnected from your VPN? Most of the time the connection is not lost instantly. That depends on how your VPN provider was setup. There are many different options for what happens when the VPN is disconnected, some will drop you to the login screen, others will make your connection fail completely. We can cover a lot more of this in the next few articles, but in the mean time, let's take a look at how a standard connection setup might behave.

A typical scenario. If your VPN has been configured to automatically disconnect when the network goes down or changes, you might find that your game has crashed at an inconvenient time or your internet connection is suddenly lost. If this is the case, you might need to reconnect manually, and that is something we will cover in another article. For the moment, lets just take a look at what would happen if your VPN was set up to log you off every time you disconnect.

If you have used your VPN to log into a website in the last few days, you might be surprised to see that the website claims that you are already logged in when you try to access it. If you do have a login page, its possible that your website does this to log you in. The problem is, when you try to get around this by simply changing the IP address, your login attempt will fail because the VPN is claiming to be you.

If you were to attempt to log back into your account via the website, the site may prompt you to sign in to an alternate method. This is because your actual IP address is changing. It is highly likely that the IP address which you were logging in from has now changed and your website is not sure which you are. It cannot know the answer. This usually makes it harder for you to log back in to your own account and is something which you would notice because it doesn't seem to make any sense.

This is where the VPN comes in to help you.

What happened to TunnelBear?

We've just been asked to provide an explanation of .

We don't plan to keep silent about this experience any longer, we want to share our personal experiences and show how TunnelBear works - to make sure others don't make the same mistake.

You should know, TunnelBear has been around for four years and always provided VPN services in a very safe way. The founders are well-known in the VPN world, their website and software had been very successful.

At the beginning of 2025, we were approached by a client from Germany who showed us an app that uses TunnelBear. When we checked, it seemed to use TunnelBear's official app. We didn't believe there was a problem and decided to work with the client.

After working together, we noticed something strange - whenever you clicked the Start now button on the start page, you would get a message, informing you about the new location service. As the client said, he'd never set up a new location service before. This made us suspicious, so we decided to check if everything was all right with TunnelBear.

Our suspicions were confirmed. TunnelBear was sending all customer's activity to a server located in Canada, which could easily be tracked through internet traffic statistics.

Our suspicion was confirmed. During this process we also realized that TunnelBear is using our infrastructure, as its name implies. And that wasn't an option. We decided to terminate our agreement, to work with the client and then we took the TunnelBear app offline. The app is no longer available on the App Store or Google Play store.

Since the app is offline, you won't get the notification that new access points were detected in your current location. We are keeping in touch with clients who had been using TunnelBear to offer a free trial period for them and hope that everyone will switch to another VPN provider.

We were trying to work things out with TunnelBear. TunnelBear has been providing VPN services to businesses, families, individuals, and even schools for four years now. It is probably the most trusted brand in the industry.

In 2025, when we signed a deal with them, we had no idea how wrong were.