How can I see my child's location history on Family Link?
Your child's location history in Family Link is accessible only from FamilyLink.org, where your family members can search for other connected families using your child's unique identifier and location. Your child's location history data won't appear when a member of your family looks for you in FamilyLink. Location data will be visible only in the Families & Locations section of our online platform, where members will be able to search for your family members and see their contact information, location history, and any photos your family members have shared on their page.
How can I change my FamilyLink profile? Your FamilyLink profile can be accessed through FamilyLink.org at any time. Go to your Profile page, click the My Link tab, and update your profile settings and details. You can learn more about these profile settings by reading the "General" section of the FAWhat if my FamilyLink page isn't loading or displaying information?
There are multiple reasons why this could happen, and below are some possible issues that you can try: Are you using Google Chrome? If you're using Google Chrome, make sure you have the latest version. Click Here for a step-by-step guide on how to update Google Chrome.
Are you logged into FamilyLink. If you log in, check if a popup appears informing you that you must sign in again. Signing in is required to edit your page. If not, please call or email us.
Did you clear your browser cache? Make sure you're cleared your browser cache by opening Control Panel and clicking on Settings > View advanced settings > View cookies and delete them in Internet Explorer or the View > Advanced tab > Delete personal settings option in Firefox. Are you sure you've received a confirmation code? Are you signed in? To log in, look for "Log In" link located on the top navigation bar. If you haven't signed in, you need to do so.
In the event of issues that keep your page from working, please call us at 1-844-4-FAMILY(3375) or email us at info@familylink. Our team of experienced customer service specialists can troubleshoot and provide any assistance needed.
How can I remove all images from my FamilyLink page?
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