How do I cancel my CyberGhost subscription and get a refund?
There are two ways to cancel your free trial. Follow the directions below for how to cancel your free trial of the website blocker and get your money back. This will only work if you're using our VPN with our app. Click here to read more about our service in general
We do our best to ensure that you receive your refund as soon as possible. To see your money back, you will need to submit the following. A link to a screen capture showing that you have uninstalled our VPN or App. When you make the claim, you must show that you have removed our product from your device by using a screen capture of it's removal. Please submit the screen capture via this form here: Send a Screen Capture for Refund You will need to fill out the following section before submitting a screenshot. I have uninstalled the VPN or App, as shown in the image below. I understand that doing so will mean that I am ineligible to get a refund for my free trial. (Please tick the checkbox). Email: First Name: Last Name: Phone Number: Country: Street Address: City: Province: Postal Code: Send a screenshot of the above info. The email address you use to log into our service. It is also used for your billing, so make sure it's right.
Your password. The date of your claim, you will only have up to 90 days after you activate your free trial. We ask that you enter an earlier date, just in case it happens to work, and you still don't get a refund. To see your money back, you will need to submit the following.A link to a screen capture showing that you have uninstalled our VPN or AppI understand that doing so will mean that I am ineligible to get a refund for my free trial.This is sent digitally signed with our key. If you see a blue icon in your email, your payment went through successfully and we have sent you an email confirmation. However, don't trust email! If you don't see this icon, then we haven't received your payment or your claim has failed.Check our blog to learn more about our services.
How do I contact CyberGhost customer service?
You can make contact with CyberGhost customer support directly via their official website or via phone at 1845-566-00.
Alternatively, you can e-mail them. Click on the link to read about emailing CyberGhost customer support for any problem.
How can I fix a CyberGhost billing error? You can make contact with CyberGhost customer support if you are having an issue with your payment on CyberGhost. It is very important that you provide your payment details, otherwise CyberGhost customer support cannot assist. If you have already paid for your subscription, and your payment method is accepted by CyberGhost, it is more likely that you will get a refund for this.
Note that you have been logged in as you have provided us with your details when you joined. We will attempt to match your account with the details you have provided. If we cannot find a match, you will receive a password recovery email containing the following details:
Password used during purchase. Your email address and name. The reason for the problem. CyberGhost have said that this is normal and we understand why we cannot match your details with the current details we have in our database. If you have any issues with payment we would recommend contacting Customer Support through our contact form which is located in the footer of the page.
Can I upgrade my CyberGhost subscription if I am in a paying period? This is dependant on your plan. If you have been automatically upgraded your current subscription, but you have paid for the new plan, you can upgrade your plan, but you will not be charged again. If you do not have an existing subscription, you will need to purchase a new subscription.
If you are using a Pay monthly plan, you must cancel before you can upgrade to a new plan. I am not renewing and wish to cancel; how can I do this? If you are renewing a subscription and not paying in full, you must cancel before you can upgrade your subscription to a new plan. However, if you are not going to renew, you should log in to your CyberGhost account and contact CyberGhost to cancel your subscription. You can email them using our contact form. The contact form is located in the footer of the page.
I subscribed, but have not received my package yet; how long will it take?
How do I connect to CyberGhost?
CyberGhost is a free VPN service that allows you to unblock websites, bypass online censorship, and keep your private information safe from snoopers.
It is ideal for those who want to protect their online privacy and security while online.
It's pretty easy to connect to CyberGhost. You just need to download and install the VPN client on your Windows, Mac or Linux device. When the client is installed and connected, it will redirect your network traffic through a tunnel established by the VPN service.
In this guide, we will show you how to connect to CyberGhost using an Android smartphone or tablet. We will also show you how to configure CyberGhost on your PC for maximum protection and convenience.
How to Connect to CyberGhost Using an Android Smartphone or Tablet. Step 1. Select the Setup VPN option in the app and then tap Next.
Step 2. Choose a language for CyberGhost to be in and then tap Continue.
Step 3. Now you need to select the country that you want to connect to.
Does CyberGhost work on phone?
I can only access the internet with the computer.
How do I use the Internet on my phone? How does the CyberGhost work? What is the difference between CyberGhost and other software? What are the features of the CyberGhost Internet Security Software? What are the best features of the CyberGhost Internet Security Software? Do you offer different plans? Do you offer the free version? What are the security features of CyberGhost? Is it compatible with the latest operating system? Are there any virus and malware that the CyberGhost doesn't protect against? Can the CyberGhost be installed on more than one device? Will the CyberGhost work on my android phone? Is it compatible with the iPhone? Are you compatible with any other devices? Is there a free version of CyberGhost? Can I run CyberGhost on my Windows computer? ?
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