Why can't I log into my IPVanish account?
We were not able to create a new login for your IPVanish account. We recommend you request a new password to create a new account. What if I can't get a new password? Don't worry. When you cannot log into your account, you can still watch your recorded shows and movies. In your playlist at
Preferred IP address should be the IP address we assign to your IPVanish Server from the beginning (a few days before you start using. IPVanish). If you change this IP address and/or your IPVanish Username and Password before adding a show or movie to your IPVanish Queue, then you'll need to add these shows and movies to your IPVanish Queue again. In order to update your IP address, please contact our Support team. We can update your password if your old one was lost or stolen and provide you with new credentials.
How do you log into IPVanish?
Use the password in the link. She sends a link to the log-in page. When I click the link, I'm greeted by a message indicating The last session ended 5 hours ago. You cannot log-in using your previous login information, but you can create a new account here. That's the message she sent. When I look in my log file, this is what I see:
I wonder, is she reading the log files? Is she scanning them for IP addresses for me or others? Why would I need an additional login when I've got two login passwords already and one of them has a six digit password? Does it have something to do with privacy and IP log filters? I've also asked several questions in my Facebook and Reddit threads. The answers I've gotten aren't satisfactory, so I'm looking for answers from someone who has actually used the service.
How many people can login to IPVanish?
Is there any limit on number of logins to IPVanish? If so, what is the limit? You can use the IPVanish API to check your account's login statistics. If you have a free account, you can just do a GET request to to get the current number of active users.
If you have a paid account, you will get a response with a more detailed set of statistics, and you can also perform a PUT request using POST to modify your account's statistics. You can't change the limit yourself. It is controlled by your VPN's administrator, and I'm not sure if it is configurable in the API.
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