How long does shipping from CDJapan take?
We ship from Japan and our stock is limited so it can take a few weeks.
If you order more than one item we'll hold them for you until you place your final order. It's free.
Click the red "Add to cart" button, then when you're on the checkout page you can select a delivery address and see the shipping cost. The delivery address will be shown in the shopping basket.
You can also choose free shipping above and enter your address in the box. This won't use CDJapan's facilities. It will just deliver directly from us to your door.
Where do you ship to? We ship to the UK and US. Sorry, we can't deliver to other countries at this time.
Do you ship internationally? No, sorry. We don't charge any customs or import duties. We just send via regular post. We'll tell you what the shipping costs are when you order.
Does CDJapan take returns? Yes. We are happy to accept returns and exchanges. Please contact using the link below. You'll need to pay the return shipping on the exchange, though.
I've forgotten my password. Try logging into from a different computer. If this doesn't work, click the Forgotten Password link and use the email address you used to order from CDJapan.
What's the status of my return? All returns go to the processing centre in Japan. You'll receive a return number there. If you've ordered multiple items we'll hold them for you while you decide what to do with them. We'll keep sending them until you reply.
Can I cancel my order? Yes, you cancel your order within a day or so before you place it. Just log into your account and click on the "Cancel order" button next to the item you want to cancel.
Have you changed your privacy policy? It's been the same policy since we began. We'll take a look at this page and let you know if anything's changed.
How do I contact CDJapan? Email us and we'll respond in a few hours.
What is a proxy shopping service?
Are the prices on proxies you see displayed for sale on websites like ProxyShops.
Org the same as their retail prices? Is the service that sells proxies to the buyer legitimate? ? The answer to the question above: Yes, most of the time it is a legitimate business. But not all. There is one difference between the two types of online proxy sellers though. They're both legitimate, yet there is one small but important difference: price.
Why does a proxy seller provide a price? It's a simple one. The proxy buyer must pay for the service provided by the proxy seller. In exchange, they receive a list of IP addresses, one proxy per IP address, plus the services that the proxy seller offers. When this occurs, that's the moment that a proxy transaction has occurred. So why does the proxy seller provide a price? It's for the same reason that other businesses provide prices in the first place: To provide transparency and fairness in the marketplace. If a proxy shop doesn't display the price of the service they provide, then people wouldn't know what they are getting before buying, and it also defeats the purpose of doing business. If a proxy seller displays the price of their service, it helps others to make an informed decision about whether or not to buy. It may help proxy buyers find the exact products that suit their needs. The proxy seller may even do this deliberately, making sure that proxy buyers know exactly what they will be buying. After all, when they sell something like a web proxy, they can give more information than a website's terms of service does, because they want to make sure that the buyer knows exactly what they are buying, so that the best deal is attained for both parties. However, they can only do this if proxy buyers know exactly what their product is. And that's where their price comes in. As long as they price their products fairly, ie at least the cost of doing business, then their customers will have a fair opportunity to be informed and to choose what they want. It protects the seller's revenue.
What is a proxy item on CDJapan?
A proxy item is a title that has been released in Japan, and is sold at a discounted price at CDJapan, but has never been officially released in the U.
S. Or Europe. However, you can purchase the game at a discount on the U. And European versions of the game.
Note: Some of these games are "region free" meaning that you can play them on any console, so they do not require a specific region. For example, the English version of the Xenoblade Chronicles X game is a proxy item, which means it's listed as a proxy item on CDJapan, but you can buy it at a reduced price on the U.
What does proxy shipping mean?
Your products and order data are shipped from the warehouse via EMS (EMS stands for Electronic Merchandising System). This way of shipping is quite fast and inexpensive. You can choose different shipping methods: EMS Express Delivery, FedEx Ground Service, or even a combination. These shipping methods are selected in the final checkout and are processed immediately. The shipping costs vary per delivery method and weight of the ordered items.
In case of a delay at the EMS sorting center, the delivery times change. You receive an email and an SMS notification once your shipment arrives. If you miss the expected delivery time, just send an email to info@shopify-de.com and we will re-schedule your order.
How to track your shipment. You can log into your profile and follow the progress of your shipment on this page. As soon as the tracking number is released, you'll receive a message through email and SMS.
Do I need a tracking number? As long as you provide a valid email address and choose Email me when there is a delay in the final checkout, we send you an email and SMS message with the tracking number immediately after your order is shipped. My carrier delivered my package earlier than expected. What now? If you receive a text message from us before the order was confirmed and it contained the tracking number, there is no need for further action. Please do not send us an email or call us with any questions. We do not work on weekends and the shop may be closed if you call.
If you receive a text message after the order was confirmed, it means that you ordered online during business hours or when the courier company closed its doors. In this case, the status of your shipment is On hold until the next business day.
What does On hold mean? This means that the order was placed successfully during regular business hours but our team hasn't seen your tracking number yet. The next business day your package will be with you, and we will send you an email with the tracking number at 8am.
I ordered during off hours and am not able to receive a notification, how do I track my shipment? There are 2 possibilities: The tracking number is not released. We do not have a package to track.
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