Can I refund my Surfshark subscription?

How do I remove my credit card from Surfshark?

If you would like to remove your credit card from Surfshark, then you first have to log into your account and then select My Account.

If you don't have an account, please open up a new one.

From here, you will see that there are plenty of options to choose from which you can download your credit card and take it somewhere else. This is something you should do if you plan on cancelling your existing plan.

If your preferred plan won't end until at least three months have passed and if you pay for the next 30 days in advance, you can select Manual Override which bypasses the automatic payment of your next billing cycle. How do I remove my subscription? You first have to navigate to My Account and log in if you don't already have an account. Once logged in, click on the blue Manage Subscriptions link at the bottom right of your home page.

Click on the Manage Accounts tab if you don't already see it. Scroll down to the section where you paid for your first month of service and follow these steps if you don't already see them: After a payment, add the credit card that was used for the purchase to your current cards. Follow the on-screen prompts when prompted. This might be in the form of logging in to your account using the same email and password as you used when purchasing Choose a time for your automatic payments to begin. How do I refund money for an inactive product? Refunds and cancellations are easy in Surfshark. Simply follow these steps to cancel the product: The easiest way to refund your money is via Paypal. Go to paypal.com and login with your PayPal email and password.

Go to Refunds and Cancellations. Select Cancel Subscription(s). Your money should return back to your PayPal immediately, but if it doesn't, send them a support ticket so they can assist you. How do I cancel my subscription? If you would like to cancel your subscription, then you first have to log into your account and then select My Account.

Is Surfshark hard to cancel?

Hey Guys!

Do you know if Surfshark is easy to cancel? Like, if you go on the app and sign up with Facebook and the same day, say 1 hour later you get an email that your account is going to be cancelled?99? We can help: Yes.99 per month, but that has been going up over time to meet new marketing and growth demands. They are very quick to terminate your account, without notifying you.

Is Surfshark good? Surfshark is very good. There are lots of free alternatives, however we believe that Surfshark has one of the best, most secure VPNs available, and also gives the consumer all of their data back, when asked. In addition, there is a very good chance that if you want to switch vpn you would want to stick with Surfshark. There are also no logs, just the minimum info that is required by the law. And it's been around for ages, and always will be.

Does Surfshark offer a refund policy? There are no refunds. This is a service where you pay monthly for a full year.

Surfshark Reviewed: Is Surfshark scam? No way. In Surfshark's many years of operation, nobody ever complained about any of the services they've provided. For anyone thinking of signing up with them they must know what a scam looks like - it has all of the major tell tale signs: lots offers, high prices, low-quality websites, poor customer support. Surfshark is different. They just do their job well. There are very few complaints on all of the internet. There was just a single complaint on Google from a company based in Spain in 2025. It was settled pretty quickly. Surfshark has never been sued, or accused of being unethical. That means it's legit, and you have nothing to worry about. There is no risk to you using Surfshark. Even if their servers were hacked, it is unlikely they would let any data out of their control. Their own internal staff and systems are secured.

Is Surfshark virus free? The Surfshark virus scanner is not present.

How do I contact Surfshark customer service?

We are open 24 hours a day, 7 days a week, 365 days a year, and always happy to help.

Our call centre is staffed by experienced surfers just like you, so there's no need to worry about getting through. We will never try to sell you anything. Our team of surf specialists are able to help you navigate through our site and even give you some tips for that next time. If you still can't find the answer you're looking for, please email us at support@surfshark.com, we'll do our best to answer your question as soon as possible.

What is the Surfshark guarantee? As a responsible brand, we guarantee our products 100% when they reach our warehouse. If any of our goods are damaged or faulty, we will replace it or refund the price of the product. If we fail to deliver your order, we will refund the purchase price or pay for the shipping costs to return the item to you.

Can I exchange my Surfshark gear? Our customer service team will be happy to help you get a replacement or an exchange. You can contact us at support@surfshark.com, we'll do our best to get you sorted.

How do I get a refund or replacement? Our guarantee policy means that if you're not satisfied with your Surfshark gear, you have up to 30 days from the date of delivery to request a refund or replacement. Once your goods have been shipped, they will be sent back to you by us. We'll arrange the shipping of your replacement in your preffered way and we will cover the costs of returning the goods to you.

My items arrived damaged or defective, can I get a replacement or a refund? If we ship your order damaged or defective, we will replace it. Our shipping department will do their best to ensure the condition of your order. Once your goods have been shipped, we'll send you a message and notify you whether your order has arrived in good condition. In this case, we'll arrange the shipping of your replacement in your preffered way and we will cover the costs of returning the goods to you.

If my Surfshark item has been damaged or defective, what do I do?

Can I refund my Surfshark subscription?

Answer: No.

At Surfshark we are committed to delivering the best experience possible for our users.

When we introduce new features and content, there is no going back. We've learned the hard way that refunding subscriptions in the middle of a product evolution is not the right thing to do.

The great thing about Surfshark is that we don't build any unnecessary walls between our products. They are all open source projects that seamlessly integrate with each other.

We also make sure that you can easily move your accounts and subscriptions from one Surfshark product to another. So if you want to try out something else, you can easily move your data to our other services.

We won't sell your email address, password or any other personal information.