How do I contact PureVPN?
What is PureVPN's refund policy? You may request a refund within seven days. The return shipment costs are not covered by PureVPN; all payments are to be made by the buyer and returned to us, including all taxes, duties and shipping fees. We will provide you with a full refund for the price of the merchandise, minus shipping charges as long as we have your receipt and the merchandise is returned to us in the same condition in which it was delivered. You may also choose to have your refund credited to a different payment method than what was used to make your original purchase. For more detailed information, please refer to the Terms of Service.
When does PureVPN offer its 30-day money-back guarantee? The refund period is 30 days. After 30 days, if your product does not perform as described, we will refund the full amount you paid. For more detailed information, please refer to our Return Policy or contact customer service.
My account has been suspended, how do I reactivate it? If your account is suspended for whatever reason, you can reactivate it at no charge by following these steps.
What is error code 408 PureVPN?
Error code 408 is a PureVPN-specific error code. The error 408 PureVPN is probably caused by DNS blocking (which may be in place in your region) or other connection issues. It might be related to the following PureVPN server and IP blocks:
PureVPN uses the following IP addresses for their servers: United States: 74.125.29.0
Hong Kong: 182.222.16.8
Singapore: 194.129.3
Russia: 77.92.224.0
PureVPN uses the following DNS addresses for their network: 233.169.104
167.195.240
172.88 175.160 PureVPN uses the following DNS servers for their network: OpenDNS. Google DNS. Microsoft DNS. Noise Networks. PureVPN's connection issues could also be the result of a client side issue (on your device). You should refer to your device's manuals to fix this issue.
If you are still experiencing problems, you should contact our support team immediately. PureVPN Error Code 507 How to fix. This error code 507 occurs when the IP address of a server (the one you connect to) is unavailable. The server's IP address might be down, or there might be an issue on the network.
You should make sure that the server you connect to has a working IP address. If the server is still not available, check with your ISP or your company's technical support if you need help on fixing the server's IP address.
PureVPN Error Code 411 How to fix. A common error is 411 Connecting, it usually happens when a server has a temporary issue (for example, it's under maintenance). This can also be caused by a slow connection, which makes it hard to connect to a server.
In most cases, this happens because of a network issue. Make sure that you have a good connection and that you are not using too many servers.
If your connection is too slow to reach a server, you might want to change your server or change your connection type (to a VPN on Demand).
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