How do I get my money back from Purevpn?

I used to pay but it's always been so slow. Their customer service is pretty bad. I'm really going to regret this.

I paid for the service. It was advertised, it was fast, and I got the service I paid for. The trouble starts a few days after making the payment.

I've tried communicating with them on several accounts; email, live chat, and even posting up this topic and waiting. All requests that were made got no response back whatsoever. It's been well over a month since I had a reply. And it's not as if their customer service email accounts are down or not responding. They don't reply at all. Which really frustrates me.

Do they ever pick up? I even wrote a detailed email asking if they send emails anymore. Nope. Doesn't say it. They never answer. I paid for the service.

What do I do? Who do I go to? What do I do? I'm out and about quite a bit. It's not possible to go into their offices. I need a way out right now. There's just no option that's feasible to get that kind of customer service.

Is anyone out there going through this? I'd really appreciate help. How did you fix the problem? What did you do? What helped you? How can I also fix it? What's the solution to all of this? Hi! My husband and I are a newly married couple living in the US (Houston).

How do I cancel my subscription to PureVPN?

You cancel your subscription at any time from your Control Panel. All the money will be returned to your credit card within 24 hours. Your subscription will expire according to your purchase schedule when you did not access your account in the last 60 days.

How do I renew my subscription? To renew your subscription, just return to our control panel and login into your account. You can renew your subscription either one time or multiple times every 60 days.

How to cancel PureVPN Account, How to change PureVPN Account password, How to find me on PureVPN Account, How to set 2 factor authentication for purevpn account, How to recover forgotten account password for PureVPN? PureVPN Customer Service Email, Phone Number, Chat Support. PureVPN customer support number: 855-964-2191. Customer service hours: Monday - Friday 9am - 10pm. Saturday - Sunday 10am - 5pm. PureVPN Customer service email: support@purevpn.com PureVPN Customer service phone number: 855-964-2191. Chat support with PureVPN live chat: Monday - Friday 4pm - 9pm. Saturday - Sunday 9am - 3pm. I want to make a complaint about PureVPN. Can you help me? Sure, you can send us your comments and any feedback at our support email address. Also you can file a complaint using our third-party company called TrustPilot which helps you to provide feedback and reviews about your experiences on any specific services provided by third party.

I am a happy customer of PureVPN. Can I share my experience with others? You may share any PureVPN review and feedback on our website or social media pages. All you need to do is to sign up for an account and then provide us with the appropriate information that you wish to publish.

Why should I purchase from PureVPN? You are getting world-class security tools here. This is because we're a Canadian company that has proven track record of performance and security, as well as a long history of providing excellent customer service.

What is the refund policy on PureVPN? Refund is available in case of cancellation, however in most cases, we refund your payment within 1 day. Read the complete return & refund policy at What if something goes wrong?

How do I cancel Pureguard VPN?

If you wish to cancel your PureGuard VPN subscription and deactivate your PureGuard account, simply navigate to My Account in the top-right of the app and click on Cancel Subscription.

Clicking on Confirm will immediately cancel your subscription and deactivate your PureGuard account. However, if you choose to delete your account, you must first confirm this choice.

What happens to my PureGuard account if I cancel? Your PureGuard account will be automatically deactivated 30 days after your account was cancelled. We cannot recover your access to the PureGuard service. After this time has passed, you will no longer be able to use any of the features and services offered on the PureGuard platform.