Should feedback surveys be anonymous?

Can SurveyMonkey be anonymous?

I think it already can, I just haven't seen a way to see a comparison of results.

For example if person A did question X then person B did question Y, are they grouped? If person A is person B, or B person A? I don't really understand how to get a clear picture of the anonymity.

Also, there seems to be about two separate sets of people: those who sign up and those who fill out the survey. Is that true? Can only one person do both at the same time? If I fill out a survey for someone else in a surveymonkey account, am I still anonymous? Thanks for the answer! You answered a question I hadn't thought of. I'm trying to do a series of surveys, then later give them all to a company that analyzes the data. I can keep track of each individual's questions from Survey Monkey, then create a spreadsheet with anonymized names so that I don't know which questions came from which people. I can then combine the sheets into an Excel (or Access?) file.

And finally, since it looks like Survey Monkey is going to release more functionality soon, will the surveys stay separate in terms of data? Like in "Survey Monkey 1" you're submitting questions, then in "Survey Monkey 2" you might submit comments. Can you have multiple Survey Monkeys? A few questions:1) Can SurveyMonkey be set up so that anyone logged into the website can not ONLY access their surveys but can also view ALL the participants of said survey? Or can this not be accomplished using any software that would allow this sort of functionality? My concern is as follows. My company has about 25 employees, all of whom have access to all of our various databases at work. Now my boss recently created Survey Monkey as a web based study tool using their service. While some of our employees now have access to the surveys, what happens if someone decides to try and find out which of us are currently logged in order to either embarrass us, extort money from us, or any of the "good and bad" reasons given in the article above. What safeguards are in place to make it "safe for work"? Any ideas on how to accomplish this would be welcome. Sorry if this is asking too much or making a simple question out to be something that requires more than I may be capable of.

What is the best anonymous feedback form?

I am writing a short survey about customer feedback that will take roughly five minutes. In this survey, I am going to ask a series of questions to the user.

This survey is being conducted by a private company that wants to improve its service. The survey will be presented as a research study.

The results will be shared with the company only if the user provides his email address and signs the online permission agreement. The permission agreement mentions that the user is willing to participate in the survey and to share the data with the company. The privacy policy states that the data will be used only for research purposes and will not be shared or sold.

Should the user be forced to give his email address to complete this survey? Should the user be allowed to complete the survey without giving an email address? How can I collect the feedback without forcing the users to sign in or add their email address? To answer your question, first you need to decide what sort of feedback you are going to get. Do you want to get just demographic information or the users opinion on specific aspects of the site? If you want to get both then you may want to get some basic demographic information on users first, so you can match that to the survey responses, to get a better understanding of the person's situation. If you want to get more details then you might want to give them the option to expand on any of the answers they give in the survey.

You can set this up using the web-based survey tools such as Survey Monkey. There are several alternatives including Google forms, Typeform, and others.

You may also want to consider getting the answers from the users when they open your email or on another website. Asking for the answers in an email is fine, but it might not be the most convenient thing for the users to do. If they aren't in front of their computer then you can't be sure if they saw the email or if they opened it on their mobile device. If you make the survey accessible from a website or web page then the user will know it's there and can get answers directly.

There is no reason not to include the email address to use as a matching reference for the surveys responses, so I would say yes, you should always ask the user for their email address.